Delivery
Processing & Dispatch All orders placed before 2pm Monday to Friday are dispatched same day. Orders placed after 2pm or on weekends are dispatched the next business day.
Domestic Shipping (Australia)
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days All orders are sent tracked and you'll receive a tracking number via email once dispatched.
International Shipping We ship worldwide. Delivery times vary by destination:
- New Zealand: 5–10 business days
- USA & Canada: 7–14 business days
- UK & Europe: 7–14 business days
- Rest of World: 10–21 business days
Packaging Every Clarisse Jewels™ order arrives in a premium velvet pouch, gift-ready from the moment it arrives.
Tracking All orders include tracking. Once your order ships you'll receive an email with your tracking details. If you haven't received your tracking within 24 hours of dispatch, please contact our team.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, contact us and we'll investigate with the courier on your behalf.