Privacy Policy

Privacy Policy

1. Introduction Clarisse Jewels™ is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you visit or make a purchase from our store.

2. Information We Collect We may collect the following information:

  • Name, email address, phone number and delivery address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase behaviour
  • Device and browsing information via cookies
  • Communications you send to us

3. How We Use Your Information We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Improve our products and store experience
  • Send marketing communications where you have opted in
  • Comply with legal obligations

4. Marketing Communications If you opt in to marketing you may receive emails or SMS about new products, promotions, and updates from Clarisse Jewels™. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

5. Cookies Our store uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings however this may affect some functionality.

6. Sharing Your Information We do not sell your personal information. We may share it with trusted third parties solely to operate our business, including:

  • Shipping and fulfilment providers
  • Payment processors
  • Email and marketing platforms
  • Analytics providers

All third parties are required to handle your information in accordance with applicable privacy laws.

7. Data Storage & Security Your information is stored securely. We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However no method of transmission over the internet is completely secure.

8. Your Rights You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights contact us at [insert email].

9. Third Party Links Our store may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Children's Privacy Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Governing Law This policy is governed by the laws of Victoria, Australia and we comply with the Australian Privacy Act 1988.